Public Sector Services

Intrasys provides an extensive selection of valuable services to the Municipal community, ranging from complete team-based outsourcing solutions, individual project management services, departmental solutions and senior-level consultation. Intrasys is committed to customer satisfaction. Our purpose is to deliver professional I.T guided public sector and business solutions through relationships based on respect, commitment and excellence. Today, local government organizations face challenges to provide quality customer services, reduce and eliminate ineffective practices, improve enterprise workflows, automate and computerize customer records, manage administrative, business intelligence and forecasting information, and meet compliance requirements -- all while deploying ever more advanced technology in an increasingly complex environment. Intrasys helps you the client achieve these goals through short or long term consulting assignments, delivering the following compliment of services,

Development and aligning of IT Strategic Plans to Corporate Strategy and the adoption of electronic municipal information systems with compatible standards and communications technologies deployment.

Implementation of Municipal departmental, administrative and financial application solutions from product selection, deployment and integration on through to post- implementation support and audits.

Specialist application implementation and support services

Fire dept, property management, fleet management, public work, fund raising, utilities, GIS, council services, parking, etc

Customer centric workflow process reviews and change management co-ordination, undertaken to maximize system integration opportunities and functionality use, prior to or post application implementation.

Document Management (LINK to document management page)

All aspects of I.T Municipal Project Management.

Business Continuance, Down Time Planning and Disaster Recovery Planning.

Policy and Procedure development and implementation.

End-to-end business solutions (Ecommerce).

Network Architecture Solutions for enterprise infrastructure, technical support and out sourcing.

Our Philosophy
Organizations who effectively leverage their IT can reduce long-term costs and enhance the overall business vision of the enterprise.

For twenty years Intrasys has been helping organizations solve their current IT problems and plan for the future. Intrasys Municipal Consulting Service professionals can perform all the steps in the IT management process, from assessment of the current environment to implementation of new technologies. Typically, even for short tem assignments, Intrasys begins by performing a high-level analysis to gain an understanding of the critical enterprise business and technology issues and milestones impacting the customers current IT vision. This includes a review of the organization's business processes, customer demographics, IT infrastructure, network and applications architecture, and IT organizational operations management and staffing to provide a comprehensive assessment of where the IT organization needs to grow to enhance its business value to the enterprise. Intrasys then leverages its years of expertise in public sector systems, integration and program management to implement the technology and solutions that help the IT organization achieve present and future success.
Recent significant accomplishments include,

Municipal Information Systems
Intrasys provided a complete outsourced service with overall responsibility for Information Technology and Telecommunications implementation services. Intrasys managed projects from development, and installation through to post live support and maintenance for a Tier 1 Municipal enterprise. Comprising, over 1000 users, 1000 + devices, a fully integrated Financial Information System (administrative, departmental and financial applications), all linked through a high speed Wide Area Network (WAN) and VPN to over 60 remote users.

Strategic Planning
Intrasys facilitated and led a Information Technology strategic planning project for a mid sized municipality, outlining an overview of its current Information Technologies and potential future IT needs for the upcoming two to three years. Short-term actions and long-term implications were indicated. Intrasys delivered in collaboration with the key stakeholders an implementation "roadmap" that will lay out some of the key milestones for this time period. Specifically this overview will assist the municipality in the development and integration of new technologies (for example, Geographic Information System (GIS) -based applications).

Financial Information System (FIS)
Intrasys was asked to identify and provide necessary support services (including a review of all departmental processes) and assist the client in implementing a new suite of FIS applications while current, "in house" staff continued to support existing legacy systems.

Core deliverables included:
Development of a corporate culture and it's relationship with information technology/information management including partnerships with all key-stakeholders
Electronic delivery and exchange of information (both internally and externally)
Downtime, Disaster and Business continuance provisions
Manual and electronic data and file storage
Improved financial reporting (including budgeting) methodologies and access to departmental information (Financial period cut-offs, interdepartmental transaction processing customer access to alternative payment methods, frequency and procedure of billing processes and application and handling of service charges on customer accounts ).
Improved Cash Receipting, collection methodologies and segregation of duties.
Information Technology Outsourcing -A Municipal Township engaged Intrasy to provide a turnkey I.T outsourced solution for all of its knowledge management and technical support, utilizing an economical “ pooled hours” service contract. Through this arrangement Intrasys is able to deliver continuity of services, I.T strategic planning and vision and future system integration, scalability and durability at an extremely economic rate to our client. The presence of our experienced staff on site helped facilitate the “release” of valuable ”in house” staff resources, to focus on the priority issues of the day, rather than the headaches and pressures of Information Technology project management and technical support.

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