Intrasys Outsourcing

Whether you are a startup looking for a one-stop source of computer and network services and support, a growing company looking to upgrade or expand its IT infrastructure, or an established market leader looking for expert IT project management, Intrasys delivers. Intrasys has twenty years of experience in outsourcing and working successfully with existing I.T. Departments as additional resources when needed, or as a direct replacement when business needs dictate. In either case, the breadth of experience shared by our talented Project Managers, Engineers and Technicians can benefit your Organization.

Our IT outsourcing services include:

Service Desk
At the heart of our IT service management model is the service desk. We deliver high quality help desk support through our focus on people, process (ITIL, Lean Six Sigma) and technology. We go beyond traditional incident management to deliver request, problem, configuration and change management services as a core competency.

Desktop Support
Complementing our service desk delivery, we provide onsite services to support end users and their systems.

Security Administration
Also known as Identity and Access Management, we manage end user account creation, permission levels, system access, password resets and account deletions. Our experienced IT support teams provide value by focusing on continued process enhancements and quality improvements to deliver both improved security and lower costs.

Infrastructure Management
We proactively manage the availability of your distributed IT infrastructure to improve productivity and user satisfaction while reducing costs. We can manage desktop/client devices, servers and networks. Our infrastructure outsourcing services include asset management, remote control, patch management, software distribution, as well as fault and performance monitoring and management.

Deployment
Our IT support teams help you deploy new technology quickly, getting users up and running, while reducing your costs.

Project Management and Application Support
Intrasys has been providing outsourced implementation Project Management and Application support services to health care, government and the private business community for twenty years. We specialized in enterprise wide business process improvement through the effective use of technology, commencing with “lean” design principals and PMI methodologies. Areas of expertise
include, Health Care Information System (HCIS), Enterprise Resource Planning Systems (ERP), integration and financials.

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